Privacy Policy

1. Introduction

Deck Experts LLC ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deckexpertsny.com (the "Site") or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and home address, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as submitting a contact form or requesting a quote. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site and our services.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Respond to your inquiries and contact you regarding services in which you have expressed interest.
• Process and fulfill your quote requests or other transactions.
• Send you a newsletter or other promotional communications.
• Increase the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Solicit support for the Site.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

5. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to be bound by our Cookie Policy.

Most web browsers are set to accept cookies by default. You can generally set your browser to refuse cookies, but this may prevent you from taking full advantage of the Site.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Your Rights Regarding Your Information

You have certain rights regarding the personal information we have about you. These include:

Right to Access

You have the right to request details of your personal information that we hold. When you request this information, this is known as making a Subject Access Request (SAR). In most cases, this will be free of charge, however, in some limited circumstances, for example, repeated requests for further copies, we may charge an admin fee.

Right to Correction

If you believe our records of your personal information are inaccurate, you have the right to ask for those records to be updated.

Right to Deletion

You have the right to request that we delete your personal information in certain circumstances.

Right to Restrict Processing

You have the right to ask us to stop using your personal information in certain circumstances.

Right to Object

You have the right to object to us using your personal information where we are using it for our legitimate interests.

Right to Data Portability

You have the right to ask us to transfer the personal information you have given us to a different organization or to you in certain circumstances.

Email and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Contacting us using the contact information provided below.
• Clicking the unsubscribe link at the bottom of any of our emails.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

8. Contact Information

If you have questions, comments, or concerns about this Privacy Policy, you may contact us at:

Deck Experts LLC
Email: info@deckexpertsny.com
Phone: (518) 603-4344